Software support

Software support and troubleshooting in Saskatoon

Viruses, pop-ups, printers, Wi-Fi, and email. Most fixes are done remotely while you watch.

From $29 per 30 minutes Virus removal $59 to $99.

Common Issues We Fix

Slow Computer Performance

Your computer takes forever to start up or runs slowly. We diagnose and fix performance issues quickly.

Virus & Malware Removal

Pop-ups, suspicious programs, or strange behavior. We remove viruses and protect your system.

Internet Connectivity Issues

Can't connect to WiFi or internet is slow. We troubleshoot and fix connection problems.

Printer Problems

Printer won't print, connection issues, or poor print quality. We get your printer working again.

Data Backup Setup

Protect your important files with automated backup solutions. We set it up for you.

Email Configuration

Can't send or receive emails. We configure email clients and fix email issues.

How Software Support Works

1

Contact Us

Call us at (639) 525-6426 or submit a contact form. Describe your issue and we'll provide an initial assessment.

2

Choose Service Type

We'll recommend remote support (fastest and cheapest) or schedule an on-site visit if needed.

3

We Fix Your Issue

We connect remotely or come to you to diagnose and fix the problem efficiently.

4

Follow-up Support

We ensure everything works correctly and provide tips to prevent future issues. No issue left unresolved.

Software Support Pricing

Remote Support

Fast help via secure remote connection

$29

per 30 minutes

Perfect for software issues, configuration help, virus removal, and general troubleshooting on Windows, Linux, or macOS.

Extended Support Session

For complex software issues

$99

2 hours

For comprehensive system optimization, major software installations, or in-depth troubleshooting sessions.

Business Support Plans

Monthly IT plans from $199 for Saskatoon offices with 2 to 25 staff. Microsoft 365, backups, and a quarterly on-site visit included.

See Small Business IT Support

Frequently Asked Questions

Do you offer same-day software support in Saskatoon?

Yes. We offer same-day service for most software support issues when you contact us early in the day. Remote support can often be provided within hours.

How does remote support work?

We use secure remote access software to connect to your computer. You'll see everything we're doing, and we can fix most software issues without a site visit. It's fast, secure, and convenient!

What if you can't fix my problem remotely?

Then we fix it in the shop. If remote diagnosis shows a hardware problem like a failing drive, broken screen, or dead battery, bring it to our Stonebridge location. Diagnosis is free and you only pay if we fix it.

Do you support Windows, Mac, and Linux?

Yes. We provide cross-platform support for Windows, macOS, and Linux systems. Wes have experience with all major operating systems.

How much does software support cost?

Remote software support starts at $29 per 30 minutes with no travel fees. Drop-off repair at our Stonebridge shop starts with a free diagnosis. We'll provide a quote before starting any work.

Need a hand with your computer?

Call or text and tell us what it's doing. Most software problems are fixed remotely the same day.