Privacy Policy
Last Updated: January 18, 2025
At TechYXE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
1.1 Information You Provide
When you contact us or use our services, we may collect:
- Name and contact information (email, phone number, address)
- Service inquiries and project details
- Payment information for services rendered
- Technical information about your devices (for support services)
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms
- Device and operating system information
2. How We Use Your Information
We use your information to:
- Provide and improve our technology services
- Respond to your inquiries and support requests
- Process payments and send receipts
- Send service updates and important notifications
- Improve our website and user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers)
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client project information may be retained for tax and business record purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Your Privacy Matters: We are committed to transparency and protecting your personal information. If you have any concerns about how we handle your data, please don't hesitate to reach out to us.